I am always super satisfied with my doctor and the nurses. Extremely professional, caring, and I’d recommend them to anyone.
On the other hand, the gentleman at the front desk, and the younger girl, there are less than professional shall I say!! Derogatory marks made about you the moment you turn your back purposely so that you can hear them is ridiculous. Remarks made while you’re just standing right there as if you can’t hear them… It is ridiculous and as I’m sitting there with my husband the other day, being patient waiting for my turn to go see the doctor sitting and listening to them gossip and talk crap about other patients!! This is beyond ridiculous and against HIPAA violations. Also, we are supposed to be patient as patience when we are not called in right away or if a machine is broke and we either need to wait there for hours and then drive to a different location or have to completely reschedule losing an entire work pay, having to pay a babysitter, etc. etc. but when we are two minutes late. We are told sorry there are no accommodations that will be made you will reschedule and we are mocked. This is unacceptable. Behavior and very kindergartners. Definitely not away a professional facility should be ran. So we have chosen to go to a different another 30 minute drive further, which is difficult for us to do and accommodate but we can no longer have the frustration, stress and anxiety of the front desk people.
HEATHER C. | Sep 14, 2023
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